TERMS & CONDITIONS

Damaged in transit or faultyPlease upload photos and a brief description so we can assess your claim for a replacement or credit. We may decline a second replacement if the item is likely to be damaged again; in that case we may offer a credit note or an alternative product.

Change of mindReturns require prior authorisation and must be requested within 7 days of receipt. Items must be in their original packaging and condition. Return shipping and any damage in transit are your responsibility, and a 20% restocking fee applies.

Please noteSlight variations in colour are not considered faults. Credits are issued to your account within 7 days of us receiving returned goods. Your rights under Australian Consumer Law are not affected.