Solid timber floor lamp base. Finish: Weather Barn Shade is not included Safety Reminder Make sure to use the correct bulb type for your lamp. The fit should be perfect and never forced or loose. Never use a bulb that is over the recommended power rating for your lamp.  Do not attempt to change a bulb while the lamp is on. First, turn it off and unplug and wait a few moments for the bulb to cool. Ensure your lamp is situated on a flat, stable surface. Ensure that the supply cable is tidy and not causing a trip hazard where people are likely to walk, such as across doorways. Use in suitable conditions and always follow the manufacturer’s instructions. Do not use indoor lamps in wet or damp conditions. Never use your lamp if any of the wires or plug fixtures are damaged. Keep children away, ensure they are not playing around/with the lamp. Place the lamp behind a big piece of furniture.

• Email claims@florabelle.com.au with your invoice, item details, and customer ID.
• Change of Mind - No returns without prior authorization. Requests must be made within 7 days of receipt. Goods must be in original condition and packaging. Customer is responsible for return shipping and transport damage. A 20% restock fee applies.
• For faulty/damaged items, provide images and a description for credit or replacement.
• Damaged in Transit: Please provide images and a brief description for assessment of a replacement or credit. Please note that we reserve the right to decline a second replacement if the item is likely to be damaged again. In such cases, a credit note or an alternative product with a different courier will be offered.
• Please note that slight variations in colour may occur due to differences in screen displays and lighting on your desktop or tablet. These variations are not considered faults and are not grounds for return under our policy.

Credits On Your Account: Credits are issued within 7 days of receiving the returned goods.

• Orders are typically dispatched within 24-48 business hours; however, please anticipate possible delays during peak periods, such as trade shows and the pre-Christmas season.
• Urgent orders can be expedited upon request here.
• Please note that delivery times may vary depending on your location.
• Sydney Warehouse Pick Up are an option.